Partner service · ChatBack

Renew your car licence on WhatsApp.

Our partner ChatBack handles your licence renewal entirely over WhatsApp — no queues, no forms to print, no driving to a branch. Send a few details and the new disc is delivered to you once processed.

Open WhatsApp → Where ChatBack operates

How it works

01
Open WhatsApp
Tap the button above to start a chat. No app to install, no account to create.
02
Send your vehicle details
Registration number, tare weight, and licence expiry date — enough to work out a quote.
03
Receive a quote and pay
ChatBack confirms the provincial fee plus their service fee. You pay via secure link.
04
Share ID and proof of address
After payment, send a copy of your ID and a recent proof of address so the renewal can be submitted.
05
Disc delivered to you
Once your renewal is processed, the new licence disc is delivered to your address.

Where ChatBack operates

ChatBack currently processes renewals in:

GautengWestern CapeKwaZulu-NatalNorth WestFree State

Other provinces — please ask on WhatsApp.

Fees and what's included

The provincial licence fee is paid directly to the relevant licensing authority — see current fees per province. ChatBack charges a service fee from R300 on top, which covers handling, paperwork and admin.

The new disc is delivered to you once the renewal has been processed. Delivery times vary by location.

Common questions

How does ChatBack on WhatsApp work?

Send your vehicle's registration number, tare weight and licence expiry date on WhatsApp. ChatBack returns a quote and secure payment link. After payment, share your ID and proof of address. ChatBack submits the renewal and the new disc is delivered to you.

Is this an official South African government service?

No. This site is an independent information resource. We list participating post offices and partner with ChatBack for WhatsApp-based renewals. All renewals are processed through the official eNaTIS system.

What documents do I need to renew my vehicle licence?

Your South African ID (or passport and permit), proof of residence not older than three months, and your renewal notice or current licence disc.

What if my vehicle has outstanding fines?

In some provinces, outstanding fines can block a licence renewal. We recommend checking and settling any outstanding fines before attempting to renew.